Reference

Your Agreement With pro788 Starts Here

Before you open an account on pro788.xyz and access our lobby — which includes Speed Blackjack, Fishing God, Rocket Crash, and Sportsbook markets — these terms set out…

Applies to all pro788 accountsDANA, OVO, GoPay & QRIS coveredUpdated terms notify you by emailJurisdiction-dependent accessContact us to dispute any clause

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What These Terms Cover and Who They Bind

pro788 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms and conditions govern every interaction you have with pro788, from the moment you create an account through to your final withdrawal request. They apply regardless of which device you use — desktop, Android, or iOS — and regardless of which payment method you select

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at checkout. Where we mention payments, we refer specifically to the Indonesian rails we support: DANA, OVO, GoPay and QRIS. Your use of any of these to fund or withdraw from your account constitutes acceptance of these terms in full. Eligibility to hold an account depends
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on local law in your region. If a clause changes, we will notify you via the email address registered to your account at least seven days before the change takes effect. Continued use after that date means you accept the revised clause.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms and conditions is unclear, or if you believe a term has been applied incorrectly to your account, our support team is available around the clock to help you navigate the right resolution path. Reaching us is straightforward — choose the channel that suits you, and a trained agent will respond with reference to the specific clause in question, not a generic reply.

Team online

Live Chat

Our live chat window is open 24 hours a day, seven days a week. Quote your account ID and the clause number you are querying, and an agent will respond within two minutes during normal traffic periods.

Email Support

Send a detailed written query to our support address from your registered email. We aim to respond within four hours and always include a direct citation of the relevant terms clause in our reply so you can verify our reasoning.

Help Centre

Our self-service Help Centre at pro788.xyz/help contains a full index of every active clause. You can search by keyword — for example 'QRIS withdrawal terms' or 'account suspension clause' — and read the exact policy wording without waiting.

HOW WE HANDLE COMPLIANCE

Our Commitments Under These Terms

These terms are not a formality — they define the real operational rules that govern your account on pro788.

Data Retention

We retain your personal account data — name, email, payment history — for as long as your account remains active plus a period required by our operational policy. You may request a copy of your data at any time via email to our support address.

Cookie Policy

We use session cookies to keep your lobby state intact across page loads and analytics cookies to understand how our terms pages are used. You can disable non-essential cookies in your browser settings at any time without affecting your ability to log in.

Account Security

Your account credentials are hashed and never stored in plain text. If we detect an unusual login pattern — for example, a new device in a different city — we will trigger an email verification step before granting lobby access on that session.

Clause Change Notice

Whenever we update a clause in these terms, we send a plain-language summary to your registered email at least seven days before the revision takes effect. The change log is also published at pro788.xyz/terms-conditions/changelog for your records.

Dispute Resolution

If you dispute a decision made under these terms — such as an account restriction or a declined withdrawal — you may escalate in writing within 14 days of the decision. We commit to a written response that cites the clause applied, within 48 hours of receiving your escalation.

Requesting Changes

You may request amendments to how we hold or process your personal data by contacting support with your account ID. We will confirm receipt within 24 hours and complete any permitted change within seven business days, notifying you by email when done.

Frequently Asked Questions About Our Terms

The questions below are the ones our support team fields most often about these terms and conditions. Each answer is written to reflect the actual clause it references, so you can take it directly to our Help Centre or live chat for further detail if needed.

Yes — these terms apply to every payment method we support, including DANA, OVO, GoPay and QRIS. By completing a deposit via any of these rails, you confirm you have read and accepted all clauses, including those covering transaction limits and refund eligibility.

We will send a plain-language summary of the change to your registered email at least seven days before it takes effect. If you disagree with the revision, you should contact support before the effective date to discuss your options, including closing your account.

Access to pro788 depends on local law in your region. It is your responsibility to confirm that accessing our platform is permitted where you are located. We do not override regional legal restrictions, and accounts found to be in breach may be suspended under our eligibility clause.

Send a data access request from your registered email to our support address. Include your account ID in the subject line. We will confirm receipt within 24 hours and deliver a copy of your data within seven business days, formatted as a downloadable file.

Submit a written dispute via email within 14 days of the decision, quoting your account ID and the specific action you are contesting. Our compliance team will respond within 48 hours with a written explanation citing the clause applied to your case.

Yes. Clause 7 of our terms covers all outbound payments, including withdrawals to OVO and QRIS wallets. It sets out processing timeframes, identity verification steps and the conditions under which a withdrawal may be reviewed before release.

Contact our live chat or email support with a written account closure request. We will process the closure within two business days and retain your transaction records for the period required under our data retention clause, after which they are deleted from active systems.

Your Agreement With pro788 Starts Here

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

Our Commitments Under These Terms

Data Retention

Cookie Policy

Account Security

Clause Change Notice

Dispute Resolution

Requesting Changes

Frequently Asked Questions About Our Terms

01 Do these terms apply to me if I fund my account using DANA or GoPay?

02 What happens if pro788 changes a clause I agreed to?

03 Can I access the platform if local law in my area restricts online gaming?

04 How do I request a copy of the personal data pro788 holds about me?

05 What is the process for disputing a decision made under these terms?

06 Are there clauses that specifically cover withdrawals processed via OVO or QRIS?

07 How do I close my account and what happens to my data afterwards?

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